Terms of service

1. Agreement and eligibility

These Terms of Service are an agreement between you and Panda Learning Labs LLC, which provides RoutineInk through routineink.com, its apps and extensions (“RoutineInk,” “we,” “us” or “our”). By creating an account, purchasing a plan or using the service, you agree to these terms and the Privacy Policy.

You must be at least 16 years old. If you have not reached the age of legal majority where you live, you may use RoutineInk only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf. If you use RoutineInk for an organisation, you represent that you are authorised to bind it.

2. The service

RoutineInk extracts or accepts content you select, converts it into supported reading formats, stores it for the applicable retention period, and delivers it to a Kindle destination you provide. Features may include browser capture, feeds, newsletters, schedules, document conversion, search and translation, depending on your plan.

We may improve, replace, limit or discontinue features. We will provide reasonable notice of a material change that significantly reduces a paid feature when practicable. Beta, preview and “coming soon” features may change or be withdrawn and are not part of a purchased commitment until generally available.

3. Accounts and security

You must provide accurate account information and keep your sign-in credentials and email account secure. You are responsible for activity performed through your account until you notify us of unauthorised access. Accounts are personal and may not be sold, shared or transferred without our written permission.

4. Your content and permissions

You retain any rights you hold in content submitted to RoutineInk. You grant us a limited, non-exclusive, worldwide licence to host, copy, format, translate, transmit and otherwise process that content only as needed to provide, secure and support the service. This licence ends when the content is deleted, except for temporary backup copies and records we are legally required to retain.

You represent that you have the rights and permissions necessary to access, process and deliver the content you submit. RoutineInk does not grant rights to third-party articles, newsletters, documents or media.

5. Acceptable use

You may not use RoutineInk to:

• infringe copyright, privacy, publicity or other rights;
• circumvent paywalls, access controls, digital-rights management or contractual restrictions;
• redistribute content to other people, shared libraries or public destinations without permission;
• bulk-copy or systematically archive a publication, platform or third-party service;
• send malware, harmful code, unlawful material, spam or content intended to deceive recipients;
• probe, disrupt, overload or attempt unauthorised access to the service or another account;
• resell the service, automate abusive traffic, evade plan controls or create repeated trial accounts;
• use the service in violation of law or applicable third-party terms.

We may use reasonable technical controls to prevent abuse and protect publishers, users, infrastructure and delivery providers.

6. Trials, subscriptions and lifetime purchases

• An eligible new subscriber may receive one introductory 7-day trial of the selected Plus or Pro plan. A valid payment method is required before the trial begins.
• Before the trial starts, checkout displays the plan, billing interval, price due after the trial, taxes where applicable and renewal terms. Unless cancelled before the trial ends, the subscription automatically renews and the payment provider charges the displayed monthly or yearly price.
• Subscriptions renew automatically at the selected monthly or yearly interval until cancelled. Payments are charged in advance through the payment provider shown at checkout, such as Stripe, Apple or Google.
• You may cancel through the provider that bills the subscription. Cancellation normally takes effect at the end of the trial or current paid period, and future renewal charges stop. Deleting an account, app or extension does not itself cancel an App Store or Google Play subscription.
• Except where required by law or expressly stated at checkout, charges are non-refundable. We may issue a refund or credit at our discretion without creating an obligation to do so in other cases.
• Refund requests for purchases billed by the App Store or Google Play are governed and processed by the applicable store under its refund policies. RoutineInk cannot approve or issue those store refunds directly.
• If payment fails, access may continue during the applicable Stripe, App Store or Google Play grace period, including up to 3 days where our website policy applies. We may then place the account in the lapsed state.
• We may change prices for a future renewal by providing advance notice required by applicable law. A price change does not alter a period already paid for.

Lifetime purchases

When offered at checkout, a lifetime purchase is a one-time payment for full access to Pro features, with the same published Pro usage allowances and fair-use limits as a Pro subscription, including the AI translation allowance. Full access does not mean unlimited usage. The lifetime purchase does not renew or require an ongoing subscription.

“Lifetime” means access for as long as RoutineInk remains in operation, not your natural lifetime or a guaranteed minimum number of years. Access continues while the service operates, subject to these Terms, including the acceptable-use and suspension provisions below. If RoutineInk permanently ceases operation, lifetime access ends with the service, subject to your mandatory consumer rights.

The current lifetime offer price and applicable taxes are displayed before purchase. Selling out or ending a lifetime offer does not end existing lifetime access and does not create an additional charge for an existing lifetime purchase. Buying lifetime access does not automatically cancel a separate subscription; manage any existing subscription through the provider that bills it to stop future renewals.

Without an active paid plan, Daily Read and Weekly Read may each use one built-in catalog source and create issues in RoutineInk Deliveries. Direct sends, custom sources and schedules, documents, and Kindle delivery stop. Retained files remain available for up to 7 days under the Privacy Policy.

7. Fair use and service limits

RoutineInk’s “unlimited” promise applies to normal personal use. Bulk mirroring, resale, automated abuse, operating RoutineInk for third parties, excessive load, or use that creates disproportionate technical, legal or third-party costs falls outside that promise. We may apply reasonable rate, size and security limits, and may throttle, restrict or suspend abusive use. For Pro saved Routines, a technical safety ceiling of 500 saved Routines applies; up to 50 may be active at one time.

8. Third-party services

RoutineInk depends on services operated by others, including Amazon Send to Kindle, publishers, websites, feed providers, Cloudflare, Neon, Resend, Stripe, Apple, Google Play and RevenueCat. Their availability, rules and content are outside our control and may change without notice. You are responsible for complying with third-party terms that apply to your account or content. RoutineInk is not responsible for a third party's acts, omissions or service changes.

9. RoutineInk intellectual property

The service, software, design, documentation and trademarks are owned by us or our licensors and are protected by applicable law. Subject to these terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the service for personal or internal business purposes. You may not copy, modify, reverse engineer, sell or create derivative services from RoutineInk except where law expressly permits it.

If you provide feedback, you grant us a perpetual, worldwide, royalty-free right to use it without obligation to you, provided we do not identify you publicly without permission.

10. Suspension and termination

You may stop using RoutineInk or delete your account at any time. We reserve the right to restrict or suspend accounts, including accounts with a lifetime purchase, when we reasonably believe there is abuse or a material breach of these Terms. This includes fraud, abusive automation, evasion of usage limits, unauthorised account sharing or resale, attacks on the service, or other conduct prohibited by sections 5 and 7. We may also restrict or suspend access for unlawful activity, non-payment of amounts actually due, or a security risk or material harm to another party, the service or its providers. Serious or repeated breaches may result in termination.

Restrictions will be reasonably proportionate to the issue. Normal personal use within published plan limits is not, by itself, abuse. Where practicable and lawful, we will give notice, explain the reason and provide an opportunity to correct the issue before restricting access. We may act without advance notice when necessary to prevent ongoing abuse, fraud or a security threat, or to comply with law. You may contact contact@routineink.com to request a review of a restriction.

Lifetime access is not exempt from these rules. Suspension or termination does not remove mandatory consumer rights or any refund rights required by law or applicable store policies.

We may discontinue the service. Where practicable, we will give advance notice and an opportunity to export retained content. Sections that by their nature should survive termination—including ownership, disclaimers, liability limits and indemnity—will survive.

11. Disclaimers

To the fullest extent permitted by law, RoutineInk is provided “as is” and “as available.” We disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement and quiet enjoyment. We do not warrant uninterrupted or error-free operation, successful extraction from every page, delivery by Amazon, preservation of every layout, translation accuracy, or continued compatibility with a third-party service.

AI-generated translations may contain errors or omit context. They are provided for reading convenience and must not be relied on for legal, medical, financial, safety-critical or other high-stakes decisions.

Product comparisons and other third-party information reflect information reasonably available when they are prepared. Third-party prices, features, availability and terms may change without notice. We do not guarantee that comparison content is current, complete or error-free; you should confirm details that matter to your decision with the applicable provider. We may revise or remove comparisons at any time.

12. Limitation of liability

To the fullest extent permitted by law, RoutineInk and its owners, officers, employees, contractors and suppliers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, business, goodwill, use or data, arising from or related to the service.

To the fullest extent permitted by law, the total aggregate liability of RoutineInk and those parties for all claims arising from or related to the service will not exceed the amount you paid to RoutineInk during the twelve months immediately before the event giving rise to the claim. These limits do not exclude liability that cannot lawfully be excluded or limited.

13. Indemnity

To the extent permitted by law, you will defend, indemnify and hold harmless RoutineInk and its owners, officers, employees, contractors and suppliers from third-party claims, damages, losses and reasonable costs arising from your content, your misuse of the service, or your material breach of these terms or applicable law. This obligation does not apply to the extent a claim results from our own unlawful conduct.

14. Governing law and disputes

Mandatory consumer law that applies where you live is not limited by these Terms. To the extent a choice of law is permitted, these Terms are governed by the laws of the jurisdiction in which Panda Learning Labs LLC is organised, without regard to conflict-of-law rules. A claim may be brought in any court that has lawful jurisdiction. Before filing a formal claim, each party agrees to make a reasonable good-faith effort to resolve the dispute by contacting the other.

15. General terms

These terms and the Privacy Policy are the entire agreement about the service and replace prior discussions about it. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest will remain effective. A failure to enforce a provision is not a waiver. You may not assign these terms without our written consent; we may assign them in connection with a reorganisation, financing, merger, acquisition or sale. We are not responsible for delay caused by events beyond our reasonable control.

16. Changes to these terms

We may update these terms as the service or law changes. The current version and date will remain on this page. We will provide additional notice before a material change takes effect when required by law. Continued use after the effective date constitutes acceptance to the extent permitted by law.

17. Third-party names and trademarks

Amazon, Kindle, Kindle Scribe and Send to Kindle are trademarks of Amazon.com, Inc. or its affiliates. RoutineInk is not affiliated with Amazon. RoutineInk is an independent service and is not sponsored by, endorsed by, approved by or operated by Amazon. References to Amazon products and services are solely to identify compatibility and delivery destinations.

All other third-party names, products and marks are the property of their respective owners. Their use by RoutineInk does not imply affiliation, sponsorship, endorsement or approval by those owners.

18. Contact

contact@routineink.com